FAQs & Troubleshooting
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199 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2Printouts have a curl or wave.
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4What is Brother iPrint&Scan?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6The printer status is Offline or Paused.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 11I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 13Replace the drum unit.
- 14Cannot print after a Windows 10 update (June 2020)
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Can I print on transparencies e.g. for overhead projectors?
- 17I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 18I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 19How do I replace the Belt Unit?
- 20How do I install the Optional Tray Unit?
- 21Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 22Can I print from or scan to Android™ Smartphone?
- 23Adjust colour settings by using the custom setting in the printer driver
- 24I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 25How do I replace the Waste toner box?
- 26Can I print from DOS applications?
- 27When I print directly from the USB flash drive only an error page prints.
- 28Is my machine compatible with Windows Vista™?
- 29Can I use non-Brother or third party supplies with the Brother machine?
- 30How do I improve the colour density? (Print Calibration)
- 31Replace the toner cartridge
- 32Can I use AirPrint with my Brother machine?
- 33Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 34What kind of paper can I use?
- 35What kind of memory can I use?
- 36Printouts have wrinkles.
- 37What are the expected yields of the consumables?
- 38How do I install additional memory?
- 39My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 40I cannot install Brother drivers on Debian 10 (Linux)
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 43"JAM DUPLEX" error appears on the LCD.
- 44"JAM REAR" error appears on the LCD.
- 45"JAM TRAY1", "JAM TRAY2" appears on the LCD.
- 46Which part of the page cannot be printed on?
- 47Can I print from and scan to iPhone, iPod Touch and iPad?
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50Printing documents from Brother iPrint&Scan when using an Android™ mobile device.