FAQs & Troubleshooting
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173 Results
- 51What is the difference between the toner cartridge and the drum unit?
- 52The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 53I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 54Check the IP addresses of your PC and the Brother machine
- 55I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 56I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 57I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 58How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7
- 59Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 60The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 61Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 62Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 63When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 64My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 65The downloaded driver's name is different from my machine's name. (Linux)
- 66Large characters are printed incorrectly. (Linux)
- 67When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 68When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 69I cannot print from my computer via USB.
- 70Uninstall the drivers. (Mac OS X 10.5)
- 71How can I clear the "PLS OPEN COVER" error message on LCD?
- 72I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 73The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 74When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 75I installed scan-key-tool, but it does not work. (Linux)
- 76I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 77I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 78I want to print using CUPS while keeping SELinux enabled. (Linux)
- 79Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 80Install the built-in drivers (For Windows 8 and Windows 10)
- 81The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 82Change the printer driver settings (Windows / macOS)
- 83In Windows®, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 84Scan a document using "Scanner and Camera Wizard" in Windows XP
- 85My computer hangs when connect with a USB Cable.
- 86I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 87What is a "Generic PCL Driver"?
- 88Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 89I'm using Mac OS 8.6-9.2. How can I uninstall the drivers?
- 90When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 91What does "MACHINE ERROR XX" mean?
- 92I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP.
- 93I cannot install the driver when using the Driver Install Tool. (Linux)
- 94Configure and use PC-FAX (CUPS) (Linux)
- 95The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 96I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 97Paper size settings are unavailable when I print from OpenOffice (Linux)
- 98I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 99The driver installation finished successfully but I cannot print. (Linux)
- 100I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)