FAQs & Troubleshooting
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126 Results
- 1How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 2I cannot print using a HSe cassette.
- 3Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 4Where can I download the latest P-touch Editor for Mac?
- 5P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 9Which brands of Ni-MH rechargeable batteries do you recommend?
- 10Where can I find my Brother printer's serial number?
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12How is the print head cleaning cassette used?
- 13The label does not cut well.
- 14I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 15When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 16How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (USB connection)
- 18I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 19Printing is not possible. (P-touch Editor5.3 for Mac)
- 20P-touch Editor Lite pop-up dialog box does not appear when connecting P-touch labeler to my computer.
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23How do I uninstall the printer driver?
- 24Can my printer use TZ/TZe tapes?
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 30P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 31How to install Brother software on a computer not connected to the Internet
- 32I can no longer print from my computer, even though I was able to print previously.
- 33How to open the Devices and Printers window
- 34The tape got jammed or stuck in the printer.
- 35When I try to print the printer information, the red lamp flashes and the print does not start.
- 36The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 37How do I set a tape cassette?
- 38How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39P-touch Editor crashes when I open it on my Mac.
- 40The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 41How can I print without displaying the print monitor screen?
- 42The top and base layers of the laminated tape are misaligned.
- 43How to delete the registry information and files related to the printer driver
- 44How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 45I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 46I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 47I get an error message and cannot update the firmware. (Windows 10 or later)
- 48Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 49I cannot use P-touch Editor Lite. (For macOS 10.15 or later)
- 50How to create a barcode from two data fields (P-touch Editor 5.x for Windows)