FAQs & Troubleshooting
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350 Results
- 1Replace Ink
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3"Offline" appears on the Status Monitor.
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5What is Brother iPrint&Scan?
- 6The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Ink Low
- 9I still receive the error message "Paper Jam" after I removed the jammed paper.
- 10Paper Jam
- 11I cannot print using my Brother machine on a wireless network (Windows)
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13No Paper Fed
- 14Can I print from or scan to Android™ Smartphone?
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16Document Jam
- 17Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 23Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 24Can I use voice mail on the same line as my Brother machine?
- 25I cannot make borderless prints.
- 26No Ink Cartridge
- 27What driver package format is supported by my Linux distribution?
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Change the number of times my Brother machine rings before it answers.
- 30Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 31Ink Absorber Full
- 32High Temperature
- 33How do I load paper?
- 34When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36How to identify your Operating System (OS).
- 37Cover is Open
- 38The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 39Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 40Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 41Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 42Where can I get FaceFilter Studio and what can I do with this application?
- 43Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 46Store a Speed Dial number from my Brother machine's Caller ID History.
- 47The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 48The printer status is Offline or Paused.
- 49One or more of my colors are not printing (blank).
- 50I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)