FAQs & Troubleshooting
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220 Results
- 1My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 2Where can I download the latest P-touch Editor for Mac?
- 3How do I transfer label or slip templates?
- 4What Android™ mobile application can I use?
- 5Printing is not possible. (USB connection)
- 6P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 7How do I disable broadcasting the printer to AirPrint-compatible devices?
- 8Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 9How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11Poor print quality when printing on narrow labels. (iPrint&Label)
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 14What iOS mobile application can I use?
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 17How do I reset network setting?
- 18What is the default User ID and Password for BRAdmin Light or Professional?
- 19How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20(Video) Small characters or thin lines are printed faintly.
- 21What is the compatible barcode protocol? (iPrint&Label)
- 22Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 23How do I uninstall the printer driver?
- 24How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 25When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 26Where can I find my Brother printer's serial number?
- 27Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 28Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 29How do I install/change the label roll?
- 30I got an error while installing the printer driver. (Linux®)
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32How to open the Devices and Printers window
- 33How do I switch to and use the mass storage mode?
- 34Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 35How do I install the software from the CD-ROM? (for Mac)
- 36How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 37How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 38How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 39P-touch Editor crashes when I open it on my Mac.
- 40Uninstalling the printer drivers (Linux®)
- 41Can I set a different media width when using an OpenOffice template? (Linux®)
- 42The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 43When printing from an application, the application's "Collate" setting does not work correctly.
- 44If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 45Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 46How do I transfer label templates with P-touch Transfer Express?
- 47How do I install the software on the computer for wired network environment? (for Windows)
- 48How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 49How to identify your Operating System (OS) for Windows or Mac
- 50When I try to print a label, it comes out blank. (for macOS10.15 or earlier )