FAQs & Troubleshooting
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215 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2What is Brother iPrint&Scan?
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Can I print from or scan to Android™ Smartphone?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6JAM INSIDE
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8DRUM END SOON
- 9Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 12Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 13Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 14Reset the print server to the default factory settings.
- 15"Offline" appears on the Status Monitor.
- 16Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 17Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 18Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21NO PAPER T1
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23Can I print from DOS applications?
- 24REPLACE DRUM
- 25Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 26Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 27Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 28Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 29What is a "Generic PCL Driver"?
- 30What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 33Print a web page from iPrint&Scan when using an Android™ mobile device.
- 34What is Toner Continue Mode?
- 35Important points you need to confirm before configuring your Brother machine for a wireless network.
- 36CARTRIDGE ERROR
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38Delete print jobs from the print queue.
- 39Can I use AirPrint with my Brother machine?
- 40How to identify your Operating System (OS).
- 41The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 42The printer status is Offline or Paused.
- 43JAM DUPLEX
- 44JAM REAR
- 45SERVICE CALL
- 46Print the Network Configuration page.
- 47I cannot connect my machine to the wireless network (For Macintosh)
- 48Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 49Where do I find manuals for my Brother machine?
- 50The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).