FAQs & Troubleshooting
Popular |
214 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Can I print from or scan to Android™ Smartphone?
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Paper Jam
- 6What driver package format is supported by my Linux distribution?
- 7Scan and save a document in PDF format (Scan to File)
- 8How do I load envelopes into my machine?
- 9Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 10I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 13One or more of my colors are not printing (blank). What can I do?
- 14How do I know which side up my photo paper should be in the tray?
- 15Replace Ink
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18Locate files scanned with ControlCenter3 (For Windows)
- 19Where can I get FaceFilter Studio and what can I do with this application?
- 20Is my Brother machine compatible with Windows Vista?
- 21I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 22When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 23Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 26How to identify your Operating System (OS).
- 27Can third party ink be used to refill the ink cartridges?
- 28When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 29When I print, the pages are smudged with ink. What should I do?
- 30Where is the USB port on the machine?
- 31Is there a way to view how much ink is remaining?
- 32I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 33When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 34Can I use AirPrint with my Brother machine?
- 35The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 36When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 37Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 38How do I make copies using my Brother machine?
- 39Which E-mail packages are compatible with ControlCenter3?
- 40I'm using Macintosh. What is the PreScan option used for?
- 41When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 42Can I print from and scan to iPhone, iPod touch and iPad?
- 43The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 44The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 45The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 46The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 47I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 48Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 49When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 50I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?