FAQs & Troubleshooting
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156 Results
- 51Can I confirm that the FAX was sent correctly?
- 52When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 53When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 54I am unable to print from a client PC to a printer on a print server. (Linux)
- 55The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 56How do I set up an answering machine (TAD) to work on the same line as my FAX/MFC?
- 57When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 58Uninstall the drivers. (Mac OS X 10.5)
- 59How do I replace the Ink Cartridge?
- 60I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 61Where is the full User's Guide? I can't find enough information in the paper manual.
- 62My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 63I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 64Large characters are printed incorrectly. (Linux)
- 65Print command (LPR) (Linux)
- 66I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 67I want to print using CUPS while keeping SELinux enabled. (Linux)
- 68Windows 10 Support Information
- 69Open the Control Panel (For Windows)
- 70Install the built-in drivers (For Windows 8 and Windows 10)
- 71Do I need a telephone line to send and receive faxes with my Brother machine?
- 72The edge of glossy paper is smudged.
- 73How do I clear Machine Error 46?
- 74Verify if the Brother machine has a dial tone
- 75When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 76I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 77Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 78Is there any way to view how much ink is remaining?
- 79I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 80I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 81How do I print on an envelope?
- 82Cannot print after a Windows 10 update (June 2020)
- 83Paper size settings are unavailable when I print from OpenOffice (Linux)
- 84The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 85I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 86"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 87My Brother machine has no power. What can I do?
- 88When printing from my Apple Mac OS 10.x the print is coming out mirrored.
- 89Why is it necessary for my machine to go through regular cleaning cycles?
- 90The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?
- 91In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 92The message "No Device" appears when starting the "Status Monitor". What can I do?
- 93The keys on the control panel do not respond.
- 94After I installed Sun JavaVM, some applications will not work correctly.
- 95Clear the paper jam or printer jam.
- 96I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 97How do I know which receive mode to select?
- 98Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 99Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 100How do I clean the Scanner to improve the copy or fax quality?