FAQs & Troubleshooting
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389 Results
- 1Paper Jam
- 2How do I load paper?
- 3What is Brother iPrint&Scan?
- 4When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5How do I factory reset the network settings?
- 6Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 9Load A3 or ledger paper and program my Brother machine to print on it.
- 10Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12How do I know which side up my photo paper should be in the tray?
- 13Document Jam
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 16Can I print from or scan to Android™ Smartphone?
- 17Print using only the black ink cartridge when the Color cartridges have run out.
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20Make copies on Ledger paper?
- 21How do I adjust my Brother machine's tray use for copying and faxing?
- 22Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 23Can I restrict access to certain operations on my Brother machine?
- 24No Paper Fed
- 25Can I use voice mail on the same line as my Brother machine?
- 26I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 27How do I load envelopes into my machine?
- 28How do I load paper in paper tray#2?
- 29The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 30Send a fax
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32Print command (LPR) (Linux)
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 35When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40Install the built-in drivers (For Windows 8 and Windows 10)
- 41Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 42Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 43Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 44Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 45Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 46Out of Fax Memory
- 47The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 48Clear the "Wrong Tray Setting" message from my Brother machine's display.
- 49Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 50Ink Absorber NearFull / InkBox NearFull / Absorber NearFull