FAQs & Troubleshooting
Popular |
221 Results
- 1The machine does not print anything.
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How to identify your Operating System (OS).
- 5The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 6I'm using Macintosh. What is the PreScan option used for?
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8What driver package format is supported by my Linux distribution?
- 9When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 10I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 11The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 12My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 13What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 14What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 15I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 16Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 17The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 18Replace the toner cartridge.
- 19Delete print jobs from the print queue.
- 20I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 21Change the printer driver settings (Windows/macOS)
- 22Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 23Check the IP addresses of your PC and the Brother machine
- 24I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 25When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 26I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 27How do I improve the copy or fax quality?
- 28What is UPnP and SSDP?
- 29Can I print from DOS applications?
- 30What does "MACHINE ERROR XX" mean?
- 31How do I install additional memory?
- 32I'm using Macintosh®. What are the settings in the Scanner window used for?
- 33Print command (LPR) (Linux)
- 34Delete a network scanner entry. (Linux)
- 35I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 36Send a fax using PC-FAX with LPD/LPRng (Linux)
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 39Does NC-2200w work with Windows Vista?
- 40How do I configure fax forward to e-mail?
- 41I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 42I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 43Configure and use PC-FAX (CUPS) (Linux)
- 44Cannot print after a Windows 10 update (June 2020)
- 45I cannot scan when using SELinux (Security-Enhanced Linux)
- 46When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 47Command List of brscan. (Linux)
- 48I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 49Open the Control Panel (For Windows)
- 50The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.