FAQs & Troubleshooting
Popular |
291 Results
- 1I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3Can I print from or scan to Android™ Smartphone?
- 4"Paper Jam Rear" error appears on the LCD. What should I do?
- 5Can I reduce the size of a received fax on this machine?
- 6When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8I can print but cannot scan via network. (For Windows)
- 9Does NC-2200w work with Windows Vista?
- 10My Brother machine has no power.
- 11I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 12Scan using XSane or GIMP (Linux)
- 13When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 14The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 15The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 16I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 17The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 18Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 19Check the IP addresses of your PC and the Brother machine
- 20"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 21When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 22Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 24What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 26My Brother machine misfeeds paper.
- 27Which E-mail packages are compatible with ControlCenter3?
- 28Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 29How do I check if the MFC has faxes in its memory?
- 30What are the recommended specifications for the paper I should use on my product?
- 31How do I clean the laser scanner window?
- 32"Paper Jam Inside" error appears on the LCD. What should I do?
- 33How do I clean the corona wire?
- 34How do I clear the message "MFC is Busy" or "Connect Failure"?
- 35The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 36I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 37Replace the drum unit.
- 38What can happen if the wrong paper is used in your machine.
- 39What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 40I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 41My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 42How do I know the current network configuration?
- 43Where do I find the complete User's Guide?
- 44I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 45I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 46Configure and use PC-FAX (CUPS) (Linux)
- 47Configure the Scan to Email Feature (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 50Command List of brscan. (Linux)