FAQs & Troubleshooting
Popular |
288 Results
- 1How do I load paper?
- 2When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 3Which E-mail packages are compatible with ControlCenter3?
- 4How do I clear the message "PAPER JAM" from the display?
- 5When I print, the pages are smudged with ink. What should I do?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 8Locate files scanned with ControlCenter2 (For Macintosh)
- 9The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 10How do I clear Machine Error 46?
- 11I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 12I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 13When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 14I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 15Print command (LPR) (Linux)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 17Install the built-in drivers (For Windows 8 and Windows 10)
- 18The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 19The driver installation finished successfully but I cannot print. (Linux)
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 22I cannot make borderless prints.
- 23How to identify your Operating System (OS).
- 24The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 25The edge of glossy paper is smudged.
- 26I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 27Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 28Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 29I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 30Why doesn't the machine answer when receiving a call?
- 31I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 32Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35What driver package format is supported by my Linux distribution?
- 36To install the printer driver easily using a tool. (Linux)
- 37Firewall port requirements of the Scan Key Tool (Linux)
- 38How do I know which side up my photo paper should be in the tray?
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40I can print but cannot scan via network. (For Windows)
- 41Scan and save a document in PDF format (Scan to File)
- 42I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 43Can I use voice mail on the same line as my Brother machine?
- 44In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 45One or more of my colors are not printing (blank). What can I do?
- 46Scan an image and insert it in a Windows XP application
- 47Improve poor print quality.
- 48The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 49I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 50I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)