FAQs & Troubleshooting
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149 Results
- 1The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 2Does NC-2200w work with Windows Vista?
- 3The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 4Change the printer driver settings (Windows/macOS)
- 5How do I factory reset the print server?
- 6Install the built-in drivers (For Windows 8 and Windows 10)
- 7The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 8How do I change the print server password?
- 9What is the recommended paper?
- 10I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 11How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 12Printouts are faint.
- 13How do I print envelopes from the manual feed slot in Windows® applications?
- 14I cannot install the driver when using the Driver Install Tool. (Linux)
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16What driver package format is supported by my Linux distribution?
- 17Cannot print after a Windows 10 update (June 2020)
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20How to identify your Operating System (OS).
- 21I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 22The paper is skewed when it's printed.
- 23When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 24Printouts have a curl or wave.
- 25The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 26Print command (LPR) (Linux)
- 27To install the printer driver easily using a tool. (Linux)
- 28I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 29The printer status is Offline or Paused.
- 30What do the LED indications mean?
- 31How do I clear paper jams?
- 32I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 33Uninstall printer drivers (Linux)
- 34Windows 10 Support Information
- 35Protect your Brother machine against unauthorised access over the network
- 36What is the difference between the toner cartridge and the drum unit?
- 37Can I print from or scan to Android™ Smartphone?
- 38Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 39I cannot update the firmware.
- 40The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 41What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 42When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 43The printer prints unexpectedly or it prints garbage.
- 44The printer does not feed paper from the manual feed slot.
- 45Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 46Uninstall the drivers. (Mac OS X 10.5)
- 47Printouts have wrinkles or creases.
- 48What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 49What are the expected yields of the consumables?
- 50What is the BRAdmin Professional software used for?