FAQs & Troubleshooting
Popular |
131 Results
- 1The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 2The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 5How to identify your Operating System (OS).
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7My Brother machine misfeeds paper.
- 8What driver package format is supported by my Linux distribution?
- 9The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 10Install the built-in drivers (For Windows 8 and Windows 10)
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 13What is the printable area per page?
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Cannot print after a Windows 10 update (June 2020)
- 16I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 17How can I install the Web BRAdmin on Windows Server 2003?
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 21What kind of paper can I use?
- 22What are the expected yields of the consumables?
- 23What is the recommended paper?
- 24Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 25Replace the toner cartridge
- 26Delete print jobs from the print queue.
- 27Open the Control Panel (For Windows)
- 28Can I print from or scan to Android™ Smartphone?
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30Change the printer driver settings (Windows/macOS)
- 31The printer status is Offline or Paused.
- 32The printer prints unexpectedly or it prints garbage.
- 33Replace the drum unit.
- 34The printed letters are slanted, positioned incorrectly.
- 35I cannot print from my computer via USB.
- 36When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 37I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 38I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 39Does NC-2200w work with Windows Vista?
- 40When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 41How can I change the printer settings?
- 42How do I print a Test page?
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 45How do I print envelopes from the manual feed slot in Windows® applications?
- 46How do I clear paper jams?
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 49After I installed Sun JavaVM, some applications will not work correctly.
- 50Drum Life End Soon