FAQs & Troubleshooting
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154 Results
- 1Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 2How to identify your Operating System (OS).
- 3Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 4How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 5I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 6The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 7What is the BROWNIE software?
- 8The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 9Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 10How can I change the IP address?
- 11The machine does not print anything.
- 12Can I print from DOS applications?
- 13Install the built-in drivers (For Windows 8 and Windows 10)
- 14How can I install the Web BRAdmin on Windows Server 2003?
- 15Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 16Pre-Required Procedures (Linux)
- 17Can I print from or scan to Android™ Smartphone?
- 18How can I change the IP address using the ARP and PING commands?
- 19I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 20What do the LED indications mean?
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22Paper size settings are unavailable when I print from OpenOffice (Linux)
- 23All print jobs are aborted and nothing is printed. (Linux)
- 24How do I display the Quick Print Setup as a Toolbar?
- 25How do I perform a factory reset?
- 26Why are the ready and alarm lights blinking?
- 27How do I clean the corona wire of the drum unit?
- 28Printouts are faint.
- 29I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32The driver installation finished successfully but I cannot print. (Linux)
- 33Windows 10 Support Information
- 34Delete print jobs from the print queue.
- 35The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 36I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 37I cannot print from my computer via network. (For Macintosh)
- 38The printer status is Offline or Paused.
- 39Functions supported in the Windows 7 built-in drivers
- 40How can I use the BRAdmin Professional Software to View and change printer information?
- 41What kind of labels and transparencies can I use?
- 42What kind of envelopes should I avoid?
- 43How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 44Using the PING command to troubleshoot problems.
- 45Where do I find a Parallel or USB interface cable?
- 46The printer prints unexpectedly or it prints garbage.
- 47I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 48Uninstall the drivers. (Mac OS X 10.5)
- 49How do I clean the inside of the printer and Drum Unit?
- 50White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.