FAQs & Troubleshooting
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227 Results
- 51Does NC-2200w work with Windows Vista?
- 52Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 53Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 54How can I clear the "PLS OPEN COVER" error message on LCD?
- 55I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 56I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 57Replace the toner cartridge.
- 58Configure and use the Scan Key Tool (Linux)
- 59The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 60I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 61Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 62Firewall port requirements of the Scan Key Tool (Linux)
- 63Open the Control Panel (For Windows)
- 64I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 65The paper is skewed when it's printed.
- 66When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 67How do I uninstall MFL Pro Suite for Windows® 98 users?
- 68Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 69Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 70Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 71How do I improve the copy or fax quality?
- 72When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 73Can I reduce the size of a received fax on this machine?
- 74The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 75Can I use non-Brother or third party supplies with the Brother machine?
- 76I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 77I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 78I'm using Macintosh. What is the PreScan option used for?
- 79Configure the Scan to Email Feature (Linux)
- 80I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 81Paper size settings are unavailable when I print from OpenOffice (Linux)
- 82The driver installation finished successfully but I cannot print. (Linux)
- 83When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 84How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 85I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 86Send a fax using PC-FAX with LPD/LPRng (Linux)
- 87I want to print using CUPS while keeping SELinux enabled. (Linux)
- 88Uninstall printer drivers (Linux)
- 89Open the "Scanners and Cameras" and Properties.
- 90What is the difference between the toner cartridge and the drum unit?
- 91When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 92What is the Network Shared printing?
- 93I am sharing my Brother machine. I can print but cannot scan.
- 94Windows 7 Support Information
- 95I cannot scan via USB. (Mac OS X)
- 96I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 97How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 98Scan a document from the Windows Vista Photo Gallery
- 99PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 100How do I uninstall MFL Pro Suite for Windows® 2000 users?