FAQs & Troubleshooting
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149 Results
- 51How do I disable the APIPA protocol?
- 52Uninstall the printer drivers (For Windows)
- 53Where do I find the complete User's Guide?
- 54I cannot install the driver when using the Driver Install Tool. (Linux)
- 55I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 56The downloaded driver's name is different from my machine's name. (Linux)
- 57I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 58Large characters are printed incorrectly. (Linux)
- 59The driver installation finished successfully but I cannot print. (Linux)
- 60I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 61I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 62I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 63I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 64To install the printer driver easily using a tool. (Linux)
- 65Uninstall printer drivers (Linux)
- 66Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 67Windows 10 Support Information
- 68Check the firmware version.
- 69Open the Control Panel (For Windows)
- 70What is the difference between the toner cartridge and the drum unit?
- 71I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 72What is the Network Shared printing?
- 73I cannot print from my computer via USB.
- 74I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 75I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 76How do I print a list of the internal fonts?
- 77When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 78Black toner marks appear across the page.
- 79White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 80I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 81What do the LED indications mean?
- 82Printouts are with gray background.
- 83Replace the drum unit.
- 84What is APIPA?
- 85Print on both sides of the paper.
- 86My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 87I cannot install Brother drivers on Debian 10 or later (Linux)
- 88What driver package format is supported by my Linux distribution?
- 89Cannot print after a Windows 10 update (June 2020)
- 90Paper size settings are unavailable when I print from OpenOffice (Linux)
- 91Print command (cupswrapper) (Linux)
- 92All print jobs are aborted and nothing is printed. (Linux)
- 93I am unable to print from a client PC to a printer on a print server. (Linux)
- 94I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 95The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 96Protect your Brother machine against unauthorised access over the network
- 97I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 98A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 99The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 100Can I print from and scan to iPhone, iPod touch and iPad?