FAQs & Troubleshooting
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215 Results
- 1How to open the Devices and Printers window
- 2My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4Where can I download the latest P-touch Editor for Mac?
- 5The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 6Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 7How do I transfer label or slip templates?
- 8Which interface cable can I use?
- 9When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 10Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 11Printing is not possible. (USB connection)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13Labels are jammed in the machine or are not ejected correctly after printing.
- 14What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 15What Android™ mobile application can I use?
- 16What iOS mobile application can I use?
- 17Poor print quality when printing on narrow labels. (iPrint&Label)
- 18Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 19Can I use the app with my iPad? (iPrint&Label)
- 20I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 21How do I uninstall the printer driver?
- 22The paper settings specified from the server computer are not reflected on the client computer.
- 23How to delete the registry information and files related to the printer driver
- 24While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 25When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 26The printer does not print.
- 27Creating a label with OpenOffice (Linux®)
- 28How do I disable broadcasting the printer to AirPrint-compatible devices?
- 29What is the compatible barcode protocol? (iPrint&Label)
- 30How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 31I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 32How do I connect the printer to my computer via Wi-Fi®?
- 33How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 34Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 35P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 36Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 37How can I print data directly from Access 2010?
- 38Can I directly operate my printer from a self-developed application software and print a label?
- 39How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 40How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 41How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 42How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 43I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 44I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 45Where can I find my Brother printer's serial number?
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 48Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 49I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 50The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)