FAQs & Troubleshooting
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134 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2The printer status is Offline or Paused.
- 3Delete print jobs from the print queue.
- 4Enable the Brother machine's network interface.
- 5What is Brother iPrint&Scan?
- 6Print Unable XX
- 7Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 8I get a TS error when trying to print on a wireless network.
- 9DX Lever Error
- 10Can I print from or scan to Android™ Smartphone?
- 11Replace Parts
- 12I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14Print the Network Configuration Report
- 15Waste Tank Full
- 16Output Tray Full
- 17Jam F OP Tray
- 18Discover the MAC address of the Brother network card
- 19Manual Feed
- 20Set up your Brother machine on a wireless network.
- 21Waste Tank Alert
- 22Reduce printing noise.
- 23Jam C Inside
- 24Jam B Inside
- 25Jam A Tray 1 / Tray 2 / Tray 3 / Tray 4
- 26Jam D Duplex
- 27Jam MP Tray
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29How to identify your Operating System (OS).
- 30Tray 1 Error / Tray 2 Error / Tray 3 Error / Tray 4 Error
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 33Unusable Device
- 34Storage Full
- 35Jam E Rear
- 36BackCover closed
- 37No Tray ID 1 / ID 2 / ID 3 / ID 4
- 38Storage Error
- 39Size Error
- 40No Paper
- 41Cover is Open
- 42Out of Memory
- 43Important points you need to confirm before configuring your Brother machine for a wireless network.
- 44I cannot print from my computer via USB.
- 45Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 46Too Many Trays
- 47Insufficient Ink
- 48Cartridge Alert
- 49The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 50No Cartridge