FAQs & Troubleshooting
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170 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Printouts have wrinkles or creases.
- 3What is the recommended paper?
- 4Install the built-in drivers (For Windows 8 and Windows 10)
- 5Does NC-2200w work with Windows Vista?
- 6The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 7The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 8How do I perform a factory reset?
- 9When trying to print from Mac OS® X the print queue is stopped.
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11I want to change the paper tray and paper size settings. How do I change these things?
- 12The printed letters are slanted, positioned incorrectly.
- 13How to identify your Operating System (OS).
- 14The printer status is Offline or Paused.
- 15I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 16Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17How to Wake-up the printer.
- 18My Brother machine misfeeds paper.
- 19What is a "Generic PCL Driver"?
- 20I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 21What is UPnP and SSDP?
- 22How do I factory reset the print server?
- 23What is the BRAdmin Professional software used for?
- 24Replace the toner cartridge.
- 25Paper size settings are unavailable when I print from OpenOffice (Linux)
- 26I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 27I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 28Windows 10 Support Information
- 29The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 30Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 31I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 32How do I print a Test page?
- 33What is a file server based network and do Brother printers work in that type of environment?
- 34What do the LED indications mean?
- 35Printouts are with gray background.
- 36Cannot print after a Windows 10 update (June 2020)
- 37The driver installation finished successfully but I cannot print. (Linux)
- 38Print command (LPR) (Linux)
- 39To install the printer driver easily using a tool. (Linux)
- 40I want to print using CUPS while keeping SELinux enabled. (Linux)
- 41Delete print jobs from the print queue.
- 42The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 43What is the Network Shared printing?
- 44Can I print from or scan to Android™ Smartphone?
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 46Change the printer driver settings (Windows/macOS)
- 47Windows 7 Support Information
- 48The paper is skewed when it's printed.
- 49I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 50I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?