FAQs & Troubleshooting
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285 Results
- 1Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 2What is Brother iPrint&Scan?
- 3What driver package format is supported by my Linux distribution?
- 4Tips for copy/scanning and preventing document jams
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6Change the printer driver settings (Windows/macOS)
- 7Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8Printouts have wrinkles.
- 9Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 10How do I replace the belt unit?
- 11Can I print from or scan to Android™ Smartphone?
- 12How do I replace the waste toner box?
- 13I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 14Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 15How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 16What is the recommended paper?
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 19I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 20I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 26I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 27In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29What can happen if the wrong paper is used in your machine.
- 30The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32Uninstall Scan-key-tool. (Linux)
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 35Adjust color settings by using the custom setting in the printer driver
- 36Windows 7 Support Information
- 37I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 38Scan and save a document in PDF format (Scan to File)
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 41I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 42When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 43Drum End Soon
- 44How do I clear the message "Jam Inside" from the LCD display?
- 45Spots are printed at 75mm.
- 46What is the BRAdmin Professional software used for?
- 47My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 48Scan using XSane or GIMP (Linux)
- 49Paper size settings are unavailable when I print from OpenOffice (Linux)
- 50The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).