FAQs & Troubleshooting
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286 Results
- 1Is my Brother machine compatible with Windows Vista?
- 2What is Brother iPrint&Scan?
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 7Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Adjust color settings by using the custom setting in the printer driver
- 12Can I print from or scan to Android™ Smartphone?
- 13Tips for copy/scanning and preventing document jams
- 14I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 15How do I turn off/on the Toner Save Mode?
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 18Locate files scanned with ControlCenter2 (For Macintosh)
- 19Locate files scanned with ControlCenter3 (For Windows)
- 20When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 21Scan and save a document in PDF format (Scan to File)
- 22I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 23When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 24When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 25I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 26Scan from the Brother iPrint&Scan application using Windows Phone.
- 27Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Which E-mail packages are compatible with ControlCenter3?
- 30I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 31What kind of memory can I use?
- 32Can I print from DOS applications?
- 33Vertical colored streaks or bands appear on the page.
- 34Nothing is printed on the page or some colors are missing.
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Printouts have wrinkles.
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 42I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 43I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 44I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 45Replace the drum unit.
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Configure and use the Scan Key Tool (Linux)
- 50Pre-Required Procedures (Linux)