FAQs & Troubleshooting
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185 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2The machine does not print anything.
- 3Functions supported in the Windows 7 built-in drivers
- 4I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 5When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 6I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 7I can print but cannot scan via network. (For Windows)
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 10My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 11What is the Network Shared printing?
- 12Cannot print after a Windows 10 update (June 2020)
- 13Windows 10 Support Information
- 14The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 15When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 16When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 17The keys on the control panel do not respond.
- 18Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 19What is a "Generic PCL Driver"?
- 20What is UPnP and SSDP?
- 21I'm using Macintosh®. What are the settings in the Scanner window used for?
- 22Print the Network Configuration page
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Important points for specifying the scan area (Linux)
- 25Scan a document using "Scanner and Camera Wizard" in Windows XP
- 26My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 27I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 28Configure the Scan to Email Feature (Linux)
- 29The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 30My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 31When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 32When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 33To install the printer driver easily using a tool. (Linux)
- 34Uninstall printer drivers (Linux)
- 35Pre-Required Procedures (Linux)
- 36Delete print jobs from the print queue.
- 37Open the Control Panel (For Windows)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 40I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 41Scan an image and insert it in a Windows XP application
- 42Scan a document from a Windows Vista application
- 43Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 44The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 47I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 48When trying to print from Mac OS® X the print queue is stopped.
- 49When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 50What is the BRAdmin Professional software used for?