FAQs & Troubleshooting
Popular |
204 Results
- 1Install the built-in drivers (For Windows 8 and Windows 10)
- 2How do I load paper?
- 3What driver package format is supported by my Linux distribution?
- 4The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 5How to identify your Operating System (OS).
- 6The edge of glossy paper is smudged.
- 7When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 8One or more of my colors are not printing (blank). What can I do?
- 9I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 10Configure the Scan to Email Feature (Linux)
- 11I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 12I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 13I cannot feed the paper from the Photo Paper Tray.
- 14What kind of Media Adapter can I use?
- 15When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 16How do I clear the message "PAPER JAM" from the display?
- 17I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 18When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 19Paper size settings are unavailable when I print from OpenOffice (Linux)
- 20How do I know which side up my photo paper should be in the tray?
- 21I'm having difficulty reading the information displayed on my Brother machine's LCD.
- 22Scan and save a document in PDF format (Scan to File)
- 23When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 24Change the user interface of ControlCenter3
- 25How do I clean the Scanner to improve the copy quality?
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27Configure and use the Scan Key Tool (Linux)
- 28The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 29The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 30I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 31Print command (LPR) (Linux)
- 32I installed scan-key-tool, but it does not work. (Linux)
- 33Command List of brscan. (Linux)
- 34Important points for specifying the scan area (Linux)
- 35I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 36I want to print using CUPS while keeping SELinux enabled. (Linux)
- 37Windows 10 Support Information
- 38When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 39Delete print jobs from the print queue.
- 40The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 41Locate files scanned with ControlCenter2 (For Macintosh)
- 42The printer status is Offline or Paused.
- 43The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 44"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 45How do I clear Machine Error 46?
- 46Scan multiple pages into one file instead of each scan being saved as a separate file.
- 47Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 48I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 49I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 50I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.