FAQs & Troubleshooting
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161 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5How do I transfer label or slip templates?
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 10I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 11Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 12Can I directly operate my printer from a self-developed application software and print a label?
- 13What is the Label List? (P-touch Editor 5.x for Windows)
- 14The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 15How do I change the setting of "mm" and "inches"? (P-touch Editor Lite LAN)
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18Can I set a different media width when using an OpenOffice template? (Linux®)
- 19How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 21How to identify the printer's firmware version
- 22Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 23I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 24The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26Using Web Based Management
- 27I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 28I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 29How to open the Devices and Printers window
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 34Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 35"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 36Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 37The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 38How do I uninstall the printer driver?
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40How do I transfer label templates with P-touch Transfer Express?
- 41How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 42My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 43How is the print head cleaning cassette used?
- 44I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 45How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 46How can I print data directly from Access 2010?
- 47How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 48What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 49How do I transfer templates or other data from the computer to the printer?
- 50I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?