FAQs & Troubleshooting
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156 Results
- 51ControlCenter3 displays a blank screen at startup (Windows)
- 52Open the Control Panel (For Windows)
- 53I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 54I cannot print from my computer via USB.
- 55"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 56I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 57I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 58How do I know which receive mode to select?
- 59Uninstall the drivers. (Mac OS X 10.5)
- 60How do I program the date and time?
- 61Why are my sent faxes always received with a black vertical line down the page?
- 62I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 63When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 64Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 65I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 66I cannot install the driver when using the Driver Install Tool. (Linux)
- 67Configure and use PC-FAX (CUPS) (Linux)
- 68Cannot print after a Windows 10 update (June 2020)
- 69When I print images, the quality is not good (Linux)
- 70Paper size settings are unavailable when I print from OpenOffice (Linux)
- 71The downloaded driver's name is different from my machine's name. (Linux)
- 72The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 73I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 74Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 75The driver installation finished successfully but I cannot print. (Linux)
- 76Print command (LPR) (Linux)
- 77When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 78All print jobs are aborted and nothing is printed. (Linux)
- 79I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 80I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 81Send a fax using PC-FAX with LPD/LPRng (Linux)
- 82To install the printer driver easily using a tool. (Linux)
- 83I want to print using CUPS while keeping SELinux enabled. (Linux)
- 84Pre-Required Procedures (Linux)
- 85Windows 10 Support Information
- 86The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 87Check the firmware version.
- 88How to identify your Operating System (OS).
- 89The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 90The edge of glossy paper is smudged.
- 91Change the printer driver settings (Windows/macOS)
- 92How do I adjust the number of times my Brother machine rings before it answers?
- 93Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 94My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 95I can receive a fax, but cannot receive a telephone call.
- 96Is my Brother machine compatible with third party print servers?
- 97How do I clear Machine Error 46?
- 98Why doesn't my Brother machine have a dial tone?
- 99Verify if the Brother machine has a dial tone
- 100When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.