FAQs & Troubleshooting
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367 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Duplex (two-sided) scan
- 3Wrinkles or creases
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Can I print from or scan to Android™ Smartphone?
- 9When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 10Curled or wavy
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Print both sides of paper or a booklet automatically
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15All black
- 16I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 17What is Brother iPrint&Scan?
- 18Page skewed
- 19What driver package format is supported by my Linux distribution?
- 20The printer status is Offline or Paused.
- 21Lines across the page
- 22White lines across the page
- 23Gray background
- 24Hollow print
- 25Black lines down the page
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Setup and use Brother PC-FAX receiving
- 28How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 30Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 31Jam Duplex
- 32Jam Rear
- 33Turn the Toner Save mode on or off
- 34Ghost
- 35How to identify your Operating System (OS).
- 36No Paper
- 37Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 38Remotely access my Brother machine to forward my faxes to another machine.
- 39Replace PF Kit xx
- 40Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 41Toner specks
- 42Jam Inside
- 43White lines down the page
- 44Configure and use the Scan to FTP feature
- 45Printing/ Scanning with a mobile device
- 46The LCD displays an error code when I use Web icon (Brother Web Connect).
- 47Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 48Configure a cover page for PC-FAX.
- 49Reset the network settings to the factory default
- 50What is the recommended paper?
