When I print, the pages are smudged with ink. What should I do?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Scan and save a document in PDF format (Scan to File)

One or more of my colors are not printing (blank). What can I do?

Where is the USB port on the machine? I can't find it on the back of the unit.

I cannot install Brother drivers on Debian 10 or later (Linux)

Does NC-2200w work with Windows Vista?

Pre-Required Procedures (Linux)

Can I print from and scan to iPhone, iPod touch and iPad?

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

Can third party ink be used to refill the ink cartridges?

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

I am having issues with the paper feed. What can I do?

ControlCenter3 displays a blank screen at startup (Windows)

I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?

I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?

Cannot print after a Windows 10 update (June 2020)

Delete print jobs from the print queue.

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

Change the printer driver settings (Windows/macOS)

Scan multiple pages into one file instead of each scan being saved as a separate file.

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

Can I reduce the size of a received fax on this machine?

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

How can I improve poor print quality?

I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™,  Secure Digital™ card is installed into the media slot. What can I do?

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

I'm using Macintosh. What is the PreScan option used for?

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

The printer status is Offline or Paused.

Functions supported in the Windows 7 built-in drivers

I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?

How do I clean the Scanner to improve the copy or fax quality?

What does "NG" or "ERROR" on the Transmission Verification Report mean?

Why doesn't the machine answer when receiving a call?