FAQs & Troubleshooting
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163 Results
- 1Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 2Where can I download the latest P-touch Editor for Mac?
- 3How to uninstall the printer driver and software
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9Where can I find my Brother printer's serial number?
- 10I cannot print.
- 11How do I install/change the label roll?
- 12I got an error while installing the printer driver. (Linux®)
- 13What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 14I cannot install the printer driver.
- 15How to open the Devices and Printers window
- 16How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 17The power button does not light up.
- 18When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20How to identify your Operating System (OS) for Windows or Mac
- 21When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 22How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24P-touch Editor crashes when I open it on my Mac.
- 25Print free-length labels with the set length (Linux®)
- 26How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 27Printing is not possible. (P-touch Editor5.3 for Mac)
- 28How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 29How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 30Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 31How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 33Adding a custom media size for continuous tape / roll (Linux®)
- 34Creating a label with OpenOffice (Linux®)
- 35How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 36How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 37I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 38The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 39How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)
- 40My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 41How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 42The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 43How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 44When I print a long label or many labels continuously, printing suddenly stops.
- 45How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 46I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 47Can I set a different media width when using an OpenOffice template? (Linux®)
- 48The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 49How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 50When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?