FAQs & Troubleshooting
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213 Results
- 1Replace Drum
- 2Replace Fuser
- 3Jam Rear
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5What is Brother iPrint&Scan?
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Replace PF Kit xx
- 9Jam Inside
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 12Jam Tray 1 or Jam Tray 2
- 13Replace Toner
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Jam MP Tray
- 16Duplex Disabled
- 17Replace Laser
- 18Jam Duplex
- 19Install additional memory.
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22I am unable to print from a client PC to a printer on a print server. (Linux)
- 23Drum Stop
- 24What can happen if the wrong paper is used in your machine.
- 25I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 26How to identify your Operating System (OS).
- 27Print both sides of paper or a booklet automatically
- 28Is my Brother machine compatible with Windows Vista?
- 29What kind of paper can I use?
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 32Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Cartridge Error
- 34Wrinkles or creases
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 37Delete print jobs from the print queue.
- 38Print Unable or Print Unable XX
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41Large characters are printed incorrectly. (Linux)
- 42What driver package format is supported by my Linux distribution?
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Protect your Brother machine against unauthorised access over the network
- 45I cannot find some option in the Printing preferences. (For Windows)
- 46Use the Universal Printer Driver for PCL
- 47Reduce printing noise.
- 48How can I change the printer settings?
- 49What kind of memory can I use?
- 50When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.