FAQs & Troubleshooting
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181 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Adjust color settings by using the custom setting in the printer driver
- 3Turn the Toner Save Mode on or off.
- 4What is Brother iPrint&Scan?
- 5Load paper in the paper tray
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 9Can I print from or scan to Android™ Smartphone?
- 10The printer status is Offline or Paused.
- 11Replace Toner
- 12I cannot print using my Brother machine on a wireless network (Windows)
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Replace WT (waste toner) Box
- 15Replace Fuser
- 16How to identify your Operating System (OS).
- 17Jam 2-sided
- 18Jam Inside
- 19The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 20Carry out calibration to improve the color density
- 21Wrinkle
- 22Replace Drum
- 23What is the recommended paper?
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Change the printer driver settings (Windows/macOS)
- 26Jam Rear
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Cover is Open
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31Jam Manual Feed
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35What driver package format is supported by my Linux distribution?
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Curled or wavy
- 38Clean the corona wire (video instructions available)
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40Jam Tray 1
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42What is AirPrint?
- 43The color of your printouts is not what you expected
- 44Envelope creases
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46Install the built-in drivers (For Windows 8 and Windows 10)
- 47I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 48Print both sides of paper or a booklet automatically
- 49I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 50Toner Low