FAQs & Troubleshooting
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166 Results
- 1What is Brother iPrint&Scan?
- 2My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 3Replace Belt unit
- 4The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Jam Rear
- 7Jam Inside
- 8Print both sides of paper or a booklet automatically
- 9Jam Manual Feed
- 10Adjust color settings by using the custom setting in the printer driver
- 11The printer status is Offline or Paused.
- 12Jam 2-sided
- 13What is the recommended paper?
- 14Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Size Mismatch
- 18Replace PF Kit xx
- 19Load paper in the paper tray
- 20Cannot print after a Windows 10 update (June 2020)
- 21Out of Memory
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Belt End Soon
- 24Add your Brother machine with AirPrint (macOS)
- 25Print Unable XX
- 26Carry out calibration to improve the color density
- 27Size Error DX or Size Error 2-sided
- 28Jam Tray 1
- 29Delete print jobs from the print queue.
- 30Can I print from iPhone, iPod touch and iPad?
- 31Small Paper
- 32Wrinkle
- 33What can happen if the wrong paper is used in your machine.
- 34Can I print from Android™ Smartphone?
- 35Replace Drum
- 36Replace Toner
- 37What driver package format is supported by my Linux distribution?
- 38Fuser Error or Self-Diagnostic
- 39I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 40Toner Low
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43Protect your Brother machine against unauthorised access over the network
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 48No Waste Toner
- 49The color of your printouts is not what you expected
- 50Replace Fuser