FAQs & Troubleshooting
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166 Results
- 1What is Brother iPrint&Scan?
- 2Replace Belt unit
- 3Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 4Jam 2-sided
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Replace Toner
- 8Jam Manual Feed
- 9Jam Inside
- 10Load paper in the paper tray
- 11Adjust color settings by using the custom setting in the printer driver
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Replace Fuser
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Replace Drum
- 16I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Small Paper
- 19Replace PF Kit xx
- 20Jam Rear
- 21No Paper
- 22Turn the Toner Save Mode on or off.
- 23My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 24Can I print from iPhone, iPod touch and iPad?
- 25Toner Error
- 26Print both sides of paper or a booklet automatically
- 27Can I print from Android™ Smartphone?
- 28Size Mismatch
- 29Print Unable XX
- 30Colored streaks or bands down the page
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32Delete print jobs from the print queue.
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34No Tray
- 352-sided Disabled
- 36The printer status is Offline or Paused.
- 37Replace WT (waste toner) Box
- 38Jam Tray 1
- 39What driver package format is supported by my Linux distribution?
- 40I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 41Can I print on transparencies e.g. for overhead projectors?
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43How to identify your Operating System (OS).
- 44Belt End Soon
- 45WT Box End Soon
- 46Cover is Open
- 47What is the recommended paper?
- 48Add your Brother machine with AirPrint (macOS)
- 49Cannot print after a Windows 10 update (June 2020)
- 50How do I use Mopria™ Print Service (MPS) with my Brother machine?