FAQs & Troubleshooting
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209 Results
- 1What is Brother iPrint&Scan?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Turn the Toner Save Mode on or off.
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Adjust color settings by using the custom setting in the printer driver
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8The printer status is Offline or Paused.
- 9Delete print jobs from the print queue.
- 10Can I print from or scan to Android™ Smartphone?
- 11I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Jam Tray 1
- 14Install extra memory
- 15The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 16Can I print from DOS applications?
- 17Print on plain paper or bond paper from the Manual feed slot
- 18I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 19How to identify your Operating System (OS).
- 20I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 21Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 22No Paper
- 23The color of printouts are not what I expected.
- 24The printer prints unexpectedly or it prints garbage data.
- 25Drums End Soon/ Drum End Soon(X)
- 26Print the Network Configuration List
- 27What driver package format is supported by my Linux distribution?
- 28Carry out calibration to improve the color density
- 29I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 30Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 32Belt End Soon
- 33I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 34How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 35Jam Rear
- 36Jam Inside
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38What is the recommended paper?
- 39Print on envelopes, labels or thick paper from the Manual feed slot
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 43I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 44I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 45Reset the network settings to the factory default
- 46To install the printer driver easily using a tool. (Linux)
- 47Can I print on transparencies e.g. for overhead projectors?
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 50Discover the MAC address of the Brother network card