FAQs & Troubleshooting
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162 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The printer status is Offline or Paused.
- 4Turn the Toner Save Mode on or off.
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6Belt End Soon
- 7The printer prints unexpectedly or it prints garbage data.
- 8What kind of paper can I use?
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10Delete print jobs from the print queue.
- 11What kind of memory can I use?
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13Print on plain paper or bond paper from the Manual feed slot
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Drum Error (Drum!)
- 17Cannot print after a Windows 10 update (June 2020)
- 18Carry out calibration to improve the color density
- 19The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 20I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 21Jam Rear
- 22Jam Tray 1
- 23Install extra memory
- 24How to identify your Operating System (OS).
- 25WT Box End Soon
- 26No Waste Toner
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 28Jam Inside
- 29What can happen if the wrong paper is used in your machine.
- 30I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32What driver package format is supported by my Linux distribution?
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34Can I print from or scan to Android™ Smartphone?
- 35Change the printer driver settings (Windows/macOS)
- 36The color of printouts are not what I expected.
- 37I'm having a problem with the print quality. How can I resolve it?
- 38Open the Control Panel (For Windows)
- 39Can I use AirPrint with my Brother machine?
- 40I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 41No Paper
- 42Print a Test page
- 43Drums End Soon/ Drum End Soon(X)
- 44Print on envelopes, labels or thick paper from the Manual feed slot
- 45Windows 7 Support Information
- 46Replace WT (waste toner) Box
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 49I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 50Missing image at thin line.