FAQs & Troubleshooting
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193 Results
- 1Jam Inside
- 2JAM TRAY
- 3Jam Rear
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Replace Drum
- 6Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 7Page skewed
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Load legal size paper in the paper tray.
- 10Can I use voice mail on the same line as my Brother machine?
- 11How do I know which receive mode to select?
- 12My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 15Hollow print
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17What driver package format is supported by my Linux distribution?
- 18CARTRIDGE ERROR
- 19Manual Feed
- 20Curled
- 21Replace Toner
- 22Drum Error (Drum!)
- 23White lines down the page
- 24White lines across the page
- 25How to identify your Operating System (OS).
- 26What is Toner Continue Mode?
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28How many times will my Brother machine automatically redial a busy number?
- 29Drum Stop
- 30Cover is Open
- 31Out of Memory
- 32Drum End Soon
- 33Curled or wavy
- 34Pre-Required Procedures (Linux)
- 35Delete print jobs from the print queue.
- 36Can I use AirPrint with my Brother machine?
- 37I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 38I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 39Unable to Scan / Scan Unable
- 40Can I print from or scan to Android™ Smartphone?
- 41TONER ENDED
- 42No Toner
- 43The printer status is Offline or Paused.
- 44Toner Low or Prepare New Toner Cartridge
- 45I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 46White spots or black spots at 94 mm (3.7 in.) intervals
- 47Document Jam
- 48What is the recommended paper?
- 49Turn the Toner Save mode on or off
- 50Ghost