FAQs & Troubleshooting
Popular |
195 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I load paper?
- 3What driver package format is supported by my Linux distribution?
- 4Scan and save a document in PDF format (Scan to File)
- 5How do I load 10 x 15 Glossy paper into my machine?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7How do I know which side up my photo paper should be in the tray?
- 8Delete print jobs from the print queue.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Change the printer driver settings (Windows/macOS)
- 11How do I clear Machine Error 46?
- 12Where can I get FaceFilter Studio and what can I do with this application?
- 13Where is the USB port on the machine?
- 14Pre-Required Procedures (Linux)
- 15When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 16Can I print from or scan to Android™ Smartphone?
- 17The printer status is Offline or Paused.
- 18Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 19Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 20How do I clear the message "PAPER JAM" from the display?
- 21I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 22Why can't I print when an ink cartridge is empty?
- 23Locate files scanned with ControlCenter3 (For Windows)
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25I'm using Macintosh. What is the PreScan option used for?
- 26Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28How to identify your Operating System (OS).
- 29The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 30Is my Brother machine compatible with Windows Vista?
- 31When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 32One or more of my colors are not printing (blank). What can I do?
- 33When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 34When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36Can I use AirPrint with my Brother machine?
- 37I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 38Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 39When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 40I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 41When I print images, the quality is not good (Linux)
- 42I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 43The edge of glossy paper is smudged.
- 44Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 45Can third party ink be used to refill the ink cartridges?
- 46Set the date and time
- 47I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 48Configure and use the Scan Key Tool (Linux)
- 49The downloaded driver's name is different from my machine's name. (Linux)
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)