FAQs & Troubleshooting
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79 Results
- 1How do I transfer label or slip templates?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3Printing is not possible. (USB connection)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6How do I change the character style in the middle of the line?
- 7How do I adjust the tape margin?
- 8How do I transfer label templates with P-touch Transfer Express?
- 9How do I change the label length?
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12The tape does not cut well.
- 13Can my printer use TZ/TZe tapes?
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15How to open the Devices and Printers window
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 18How do I type an uppercase letter?
- 19How do I create multiple blocks?
- 20I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 21Where can I find my Brother printer's serial number?
- 22How do I print multiple lines and how many lines can I print?
- 23How do I change the character size?
- 24How to delete the registry information and files related to the printer driver
- 25How do I make a label with a barcode?
- 26The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 27How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28How do I uninstall the printer driver?
- 29How to identify your Operating System (OS) for Windows or Mac
- 30How do I clear the display?
- 31How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 33How do I type symbols?
- 34The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 35The tape got jammed or stuck in the printer.
- 36How do I reset the machine to the default settings?
- 37How do I calibrate a label length?
- 38How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 39How to enter the Transfer mode
- 40Can I directly operate my printer from a self-developed application software and print a label?
- 41The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 42I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 43How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 44I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 45Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 46How can I print multiple copies of a label?
- 47How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 48How do I print vertically?
- 49The display remains blank after the power is turned on.
- 50What type of barcodes can be printed with the P-touch machine?