FAQs & Troubleshooting
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394 Results
- 51Why doesn't the machine answer when receiving a call?
- 52What is the BRAdmin Professional software used for?
- 53What driver package format is supported by my Linux distribution?
- 54When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 55When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 56Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 57When I print, the pages are smudged with ink.
- 58I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 59Print a web page from iPrint&Scan when using an Android™ mobile device.
- 60Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 61The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 62Discover the MAC address of the Brother network card
- 63Change the printer driver settings (Windows/macOS)
- 64Is my Brother machine compatible with Windows Vista?
- 65Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 66Can I transfer faxes to the PC when my machine has a mechanical problem?
- 67How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 68I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 69Disc Tray did not Feed
- 70I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 71The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 72Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 73I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 74Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 75Ink Absorber Full
- 76Change the number of times my Brother machine rings before it answers.
- 77No Ink Cartridge
- 78When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 79When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 80How does my telephone company's Caller ID feature work with my Brother machine?
- 81When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 82Can I use voice mail on the same line as my Brother machine?
- 83Out of Memory
- 84Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 85Connect your Brother machine to your mobile device via a wireless router or access point.
- 86I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 87I cannot start the NewSoft CD Labeler software. (Mac OS X 10.6 - 10.7)
- 88Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 89The LCD displays an error code when I use Web icon (Brother Web Connect).
- 90What is Brother Web Connect?
- 91Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 92Out of Fax Memory
- 93Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 94Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 95Unable to Print 3X
- 96Where can I find the ink cartridges for my new Brother machine?
- 97Make my copied images lighter or darker.
- 98I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 99Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 100Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.