FAQs & Troubleshooting
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346 Results
- 51White lines across the page
- 52Reset the network settings to the factory default (video instructions).
- 53Turn the Toner Save mode on or off
- 54I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 55Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 56I cannot find some option in the Printing preferences. (For Windows)
- 57Print a web page from iPrint&Scan when using an Android™ mobile device.
- 58The print speed is slow.
- 59What is AirPrint?
- 60I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 61Is my Brother machine compatible with Windows Vista?
- 62Drum End Soon
- 63I cannot install Brother drivers on Debian 10 or later (Linux)
- 64When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 65Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 66Can I use voice mail on the same line as my Brother machine?
- 67White spots or black spots at 3.7 in. (94 mm) intervals
- 68All black
- 69Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 70Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 71Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 72Print Unable or Print Unable XX
- 73I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 74Curled
- 75Transfer faxes to the PC when my machine has a mechanical problem
- 76Drum Error (Drum!)
- 77Forward a fax to another fax machine when my machine has a mechanical problem
- 78Why doesn't the machine answer when receiving a call?
- 79Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 80Can I use non-Brother or third party supplies with the Brother machine?
- 81What is the BRAdmin Professional software used for?
- 82My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 83Add your Brother machine with AirPrint (macOS)
- 84Pre-Required Procedures (Linux)
- 85Delete print jobs from the print queue.
- 86Download a file from the "Downloads" section and save it to Windows 8 computer.
- 87I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 88Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 89Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 90Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 91I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 92I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 93Cartridge Error
- 94When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 95No Paper
- 96Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 97When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 98Jam Duplex
- 99Jam MP Tray
- 100Gray background