FAQs & Troubleshooting

A card may not be suitable for scanning from the Automatic Document Feeder (ADF) of the Card Slot.

Follow the steps applicable for your case.

• If you cannot scan a card from the ADF:

  Insert a card into the Card Slot and try scanning a card again.

   

• If you cannot scan a card inserted into the Card Slot:

  Place a card in the ADF and try scanning a card again.