Model discontinued. This page is no longer updated.

MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."

If your Brother machine's LCD displays the message, "Not Registered" when you try to dial a One-Touch or Speed Dial number, then there is not a One-Touch or Speed Dial number stored at the location you dialed.

You can verify the locations of your One-Touch and Speed Dial numbers by searching your Brother machine's Auto-Dial memory or by printing the Quick-Dial List, which lists the names and numbers in Auto-Dial memory in numerical order.


SECTION A: SEARCHING AUTO-DIAL MEMORY

  1. Press the SEARCH/SPEED DIAL key.

  2. Press the DOWN ARROW key.

  3. Do one of the following:

    • To search by name, follow these steps:

      1. Use the dial pad to enter the first letter of the name you're searching for.

      2. Press the LEFT OR RIGHT ARROW key to select a name.

      3. Press the MENU/SET key.

    If the LCD reads "No Contact Found" when you enter a letter of the name, you have not stored any names that begin with that letter.
    • To search all stored numbers alphabetically, follow these steps:

      1. Press the LEFT OR RIGHT ARROW key to select a name.

      2. Press the MENU/SET key.

    • To search all stored numbers numerically, follow these steps:

      1. Press the UP OR DOWN ARROW key to select a name.

      2. Press the MENU/SET key.


SECTION B: PRINTING THE QUICK-DIAL LIST

  1. Press MENU/SET, 5 (Print Reports), 3 (Quick-Dial).

  2. Press the BLACK START or COLOR START key.

    Your Brother machine will print the Quick-Dial List.

  3. Press the STOP/EXIT key.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-9420CN

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