MFC-255CW
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FAQs & Troubleshooting |
I'm having problems sending a fax overseas. What can I do?
If you are having difficulty sending a fax overseas due to possible interference on the telephone line, setting your Brother machine's Compatibility to Basic may help.
To change your Brother machine's Compatibility setting, follow these steps:
- Press MENU, 0 (Initial Setup), 6 (Compatibility).
- Press the UP OR DOWN ARROW key to select Basic (for VoIP).
- Press the OK key.
- Press the STOP/EXIT key.
If you are still having problems sending overseas after setting Compatibility to Basic (for VoIP), try turning on your Brother machine's Overseas Mode.
Overseas Mode is a temporary setting, and will only be active for the next fax you send.
- Press the FAX key to illuminate it.
- Place the document(s) you want to send into the Automatic Document Feeder (ADF) face down, top edge first until you feel it touch the roller.
- You should position your document(s) underneath the output tray formed by the paper guides, directly on top of the flatbed cover. When your document(s) feed through the ADF, they will be ejected on top of the paper guides.
- After you put your document(s) in the ADF, the Brother machine's LCD screen should display "ADF Ready" for a few seconds and then display the fax-sending Options.
- You should position your document(s) underneath the output tray formed by the paper guides, directly on top of the flatbed cover. When your document(s) feed through the ADF, they will be ejected on top of the paper guides.
- Press MENU, 2 (Fax), 2 (Setup Send), 4 (Overseas Mode).
- Press the UP OR DOWN ARROW key to select On.
- Press the OK key.
- Enter the fax number you want to send to.
- Press the gray key labeled BLACK START or the green key labeled COLOR START key on your Brother machine to send the fax.
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