Model discontinued. This page is no longer updated.

MFC-3220C

FAQs & Troubleshooting

FAQs & Troubleshooting

How can I clear the "INK EMPTY" message?

The message INK EMPTY will appear if one or more of the ink cartridges are empty. To clear the message, you need to replace the empty cartridge(s).

If you have already changed your ink cartridge and "INK EMPTY" continues to appear on the LCD, click here for more information.

While "INK EMPTY" appears on the LCD, your Brother machine will stop all print operations (such as printing copies, faxes and jobs from the computer).

 

If memory is available, black and white faxes will be received into memory. If a color fax is being received, the Brother machine's "handshake" will request the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax. All faxes received into memory will automatically print once the ink cartridge is replaced. Click here for instructions on how to replace the ink cartridge(s).

To maintain the highest print quality, the unit periodically cleans the print head. You can also clean the print head when needed by pressing the Ink or Ink/Reports key and then select Cleaning. This cleaning process does consume an amount of ink.

Brother has developed a Firmware Update Tool that improves the efficiency of the cleaning cycles and alters the programmed time of the cleaning cycles from 11:00 pm to 11:00 am. Improving the efficiency of the cleaning cycles will extend the life of the ink cartridges when there is very little use of the machine or a particular color ink cartridge.
> For information on downloading and installing the Firmware Update Tool, click here.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-1820C, FAX-1920CN, MFC-3220C, MFC-3320CN, MFC-3420C, MFC-3820CN

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