PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting

I can no longer print from my computer, even though I was able to print previously.

Turning the power ON/OFF while the print monitor screen is displayed may cause the printer driver to go off-line and make printing impossible.

In this case, open the [Printers / Printers and Faxes] folder of your Windows computer to check if the printer driver is off-line.
If the printer driver is off-line, close the print monitor screen and turn the printer's power ON/OFF a few times. If the printer driver remains off-line, restart the computer.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-9500PC, PT-9700PC, PT-P700, PT-P750W

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