PT-9500PC

FAQs & Troubleshooting

FAQs & Troubleshooting

The message "Appropriate cassette not installed." is displayed. What should I do?

Image

[Solution 1]

Install the correct cassette into the machine and then click on Image to continue to print.


[Solution 2]
Click on Icon to cancel the print job.
Go to the Page Properties in the P-touch Editor and change the selection of the tape width so that it matches the one inside the machine. Try printing the label again.


If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

Related Models

PT-9500PC, PT-9700PC, PT-9800PCN

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