Model discontinued. This page is no longer updated.

MFC-3420C

FAQs & Troubleshooting

FAQs & Troubleshooting

"PRINTING" is frozen on the display of my Brother machine.  How do I clear it?

If "PRINTING" is frozen on the display of your Brother machine, follow the instructions listed below:

  1. Unplug the Brother unit from the power outlet.
  2. Press and hold the Stop/Exit key. As you hold this key, plug the power cord back into the power outlet.
  3. Continue to hold the Stop/Exit key for 5 seconds. The display should return to the date and time.
  4. If the display does not return to the date and time, repeat steps 1 through 3.

If the LCD continues to display "PRINTING", please contact Brother Customer Service from Contact Us.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-1820C, MFC-3220C, MFC-3420C, MFC-3820CN

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