QL-720NW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 19/11/2019
  • ID: faqp00001397_004

How do I install the software on the computer for wired network environment? (for Windows)

  1. Download the [Printer Driver] from the [Downloads] section of this website.
     

  2. Click [Browse] to select the folder you created, click [OK], and then click [Unzip].

     

  3. When finished, click [OK].

     

  4. Open the folder you created and double-click [D_SETUP.exe]. Follow the on-screen instructions.
     

  5. Choose [Wired Network Connection (Ethernet)], and then click [Next].

     

    Follow the on-screen instructions to check the cable and lamp status, and then click [Next].

     

  6. Choose [Brother Peer-to-Peer Network Printer] (recommended) or [Network Shared Printer], and then click [Next].

     

  7. When this screen appears, choose [Change the Firewall port settings to enable network connection and continue with the installation. (Recommended)], and then click [Next].

     

    If you are not using the Windows Firewall, allow access using UDP ports 137 and 161.

     

  8. Choose your machine from the list, and then click [Next].

    If your machine is not found over the network, the screen will appear.
    Confirm your settings by following the on-screen instructions.

  9. The installation of the Brother drivers will automatically start. The installation screens appear one after another.

    • DO NOT cancel any of the screens during the installation. It may take a few seconds for all screens to appear.

    • For Windows Vista and Windows 7, when the Windows Security screen appears, click the check box and click [Install] to complete the installation.

  10. When the screen for the online user registration is displayed, click [OK] or [Cancel].

    • If you choose [OK], you will go to the online user registration page before finishing the installation (recommended).

    • If you choose [Cancel], installation continues.

  11. Click [Finish]. The software installation is now complete.

    When you are asked to restart the computer, choose [Restart] and click [Finish].

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

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QL-720NW

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