QL-720NW

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I connect the printer to my computer via Wi-Fi®?

> For Windows:

>For Mac:

 

For Windows

Before you begin, confirm the SSID (Network Name) and the password (Network Key) of your wireless router/access point.

Use the following procedure to print from a computer using a wireless connection.
 

  1. Download and install the printer driver and P-touch Editor from the [Downloads] section of this website and then start the installer.
     
  2. When installing the printer driver, the setting items for the wireless network connection will be displayed. Select [Wireless Network Connection] and continue with the installation.
    QL-710W: QL-720NW:

  3. Select [Brother Peer-to-Peer Network Printer] and then click [Next].

  4. Select [Change the Firewall port settings to enable network connection and continue with the installation. (Recommended)], and then click [Next].

  5. Establishing a wireless network connection.
    If your WLAN access point/router has the WPS symbol, settings and connections can be configured easily. If not, connect it wirelessly using USB cable.

    > Using WPS to connect wirelessly:
    > Using a USB cable to connect wirelessly:

    Using WPS to connect wirelessly:
    Select [No, I do not have a USB cable.] and click [Next], and then follow the installer instructions to complete the installation.


    Using a USB cable to connect wirelessly:
    Prepare the USB cable, select [Yes, I have a USB cable to use for installation], and then click [Next]. Then follow the installer instructions.

  6. When the installation is complete, click [Finish] to close the installer window. The Wi-Fi LED of the printer lit in green.

  7. After installing the printer driver, install P-touch Editor. Then, start P-touch Editor to create and print labels wirelessly.
     

For Mac

Before you begin, confirm the SSID (Network Name) and the password (Network Key) of your wireless router/access point.

  1. To connect via Wi-Fi, download the Wireless Device Setup Wizard from the [Downloads] section of this website.

    To print using your printer, download the P-touch Editor from the website above. For OS X 10.11 or lower users, Printer Driver must be installed to print.

  2. After you download the Wireless Device Setup Wizard, double-click the downloaded file.

  3. Follow the on-screen instructions to configure the wireless settings between the printer and your wireless router/access point.

    We recommend using a USB cable to complete the connection.

  4. When selecting the wireless router/access point, make sure you select the SSID that you confirmed previously.

  5. Connect your computer to the wireless router/access point.
     
  6. Make sure the Wi-Fi function of your computer is activated.
    Select the SSID that you used in step 4. The connection between your computer and your wireless router/access point will be established.
    If your computer is already connected to a Wi-Fi network, go to the next step.
     
  7. Start the P-touch Editor and select the printer from the list.
     
  8. You can now edit and print labels wirelessly from your computer.
     

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-720NW

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