MFC-J2510

FAQs & Troubleshooting

FAQs & Troubleshooting

Stains appear at the end of the printed/ copied documents.

Depending on the paper you are using, stains may appear at the end of the printed/ copied documents (as shown in the illustration below).

 

image

 

You can improve this issue by changing the Density (for copy)/ Color Density (for print) setting or updating your Brother machine's firmware to the latest version.

 

To ensure the highest print quality when copying/ printing high-quality documents and photos, we recommend:

 

 

  • Setting the Quality (for copy)/ Print Quality (for print) to Best.
     
  • Using glossy paper for photos.

 

 

 

Click the link applicable to your case and follow the steps:

 

 

Print quality is also affected by the type and brand of paper used as well as the selected print or copy settings. In order to achieve optimum print quality, it is important to use the recommended paper for the type of document you are printing.
Click here to see information about Genuine Brother supplies.

 

 

 

Changing the Density for copy

 

  1. Load your document.
     
  2. Press image (Copy).
     
  3. Press Options.
     
  4. Press the Up or Down arrow key to display Density.
     
  5. Press Density.
     
  6. Choose [-2] the density of copies.
     
  7. Press OK.
     
  8. Press Black Start or Color Start.

 

 

Changing the Print Quality for print

 

(Windows)

  1. Open Printing Preference. (Click here to see the details of how to open Printing Preferences.)
     
  2. Click the Advanced tab.

    image

     

  3. Click Color Settings.

    image

     

  4. Check the Color Enhancement (True2Life) option and change Color Density to [-2]. Press OK.

    image

     

  5. Press OK.

 

Updating the firmware

 

Check the firmware version of your machine. Click here to see how to check the firmware version.

 

Based on the model of your machine, if the firmware version is earlier than the version listed below, update the firmware to latest one.

 

For MFCJ4410DW users: Ver.C
For MFCJ4510DW users: Ver.E
For MFCJ2510 users: Ver.E

 

Click here to download the Firmware Update Tool and see more information in the Downloads section to update the firmware.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J2510, MFC-J4410DW, MFC-J4510DW

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